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Callie Kley currently serves as a Client Experience Specialist in Global Payment Solutions at HSBC, starting in November 2023, focusing on enhancing client loyalty through feedback. Previously, Callie held various roles within HSBC, including Premier Client Consultant and Academy Manager, where responsibilities included recruiting, onboarding, and facilitating On The Job Training for new hires. Callie also gained experience as a Senior Digital Team Manager. Academic qualifications include a Bachelor's degree in Business Administration and Management from Bryant & Stratton College, earned between 2017 and 2019.