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James Brookshire is an accomplished professional with extensive experience in customer success and technical solutions across various industries. Currently serving as the Director of Customer Success at ComplianceQuest since December 2020, James has focused on optimizing quality and compliance workflows using cloud-based solutions. Prior roles include Director of Customer Success for North America at CloudSense, where transformational sales effectiveness was achieved through omnichannel commerce platforms, and Director of Customer Solutions at goTransverse, facilitating innovative billing solutions. James also held senior engineering and project management roles at companies such as TEKsystems and AMC Theatres, where project management expertise and technical analysis played crucial roles in successful implementations. An educational background from The University of Kansas complements a robust career spanning over two decades in technology and management.