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John Wilkins is an experienced IT professional currently serving as a NOC Engineer at Complete Network since October 2021. Previously, John worked at Adams and Associates, Inc. from June 2014 to October 2021 as a Network & Systems Administrator, focusing on support and maintenance of Windows environments, active directory administration, and project planning. Prior roles include IT Technician at Enterprise IT Services for the State of Nevada, where responsibilities included mainframe operations, and Sergeant in the U.S. Army from August 2001 to June 2011. Academic credentials include a Bachelor's of Science in Information Technology from Western Governors University, completed between 2013 and 2017.