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Arwa Mustafa has a diverse work experience spanning multiple industries. From 2009 to 2016, they worked at Johns Hopkins Hospital in various roles, including Regional Administrator of Patient Services (MENA) and International Relationship Manager. In 2016, they became self-employed as a Customer Relationship Management Consultant. Arwa worked with Compass One Healthcare from 2017 onwards, initially as a System Patient Experience Manager and later as Director of Customer Experience Design. Their work experience showcases their expertise in customer relationship management, patient services, and customer experience design.

Arwa Mustafa holds a BA degree in Language Interpretation and Translation from Almustansirya. Additionally, they have a certification in LSSGB, although specific details regarding the institution and the date of obtaining the certification are not available.