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Paula Andrea Ortega is an experienced professional in the food industry, currently serving in various capacities at Compañía Nacional de Chocolates S.A.S since July 2018, including roles in research and development as well as quality processes and projects. Responsibilities involve supporting product development projects, ensuring compliance with food safety standards such as HACCP and BRC, and implementing continuous improvement strategies using Six Sigma and Lean manufacturing principles. Additionally, Paula has participated in research at Universidad de Antioquía since 2014, serving as a co-investigator on projects related to instant cooling prototypes for milk and post-harvest practices for Hass avocados. Paula holds a Bachelor's degree in Food Engineering from Universidad de Antioquía and has furthered education through a program at USP - Universidade de São Paulo.