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Quontica Conley has work experience as the CHRO and Privacy officer at Community Youth Services since 2018. Prior to that, they were the CEO at Empowered by LYFE Empowerment since 2001. In the same year, they also founded and became the CEO of Tri-Cities Leading Ladies.

Quontica Conley has a Bachelor of Business Administration (B.B.A.) degree from Grand Canyon University. Information about the start and end years of this education is not provided. Quontica also attended Pasco High School, although no degree or field of study is specified for this education.

In addition to their formal education, Quontica has obtained several certifications. In May 2021, they became a QPR Gatekeeper Instructor through the QPR Institute. In November 2018, they earned a Crisis Prevention Intervention certification from CPI (Crisis Prevention Institute) International. Quontica also holds certifications in Mental Health First Aid Youth, obtained in February 2017 from Mental Health First Aid Maryland, and Mental Health First Aid Adult, obtained in October 2016 from the same institution.

Furthermore, there are additional certifications mentioned, but specific details such as the institution and dates obtained are not provided. These include an Empowerment Coach certification, a One Circle Foundation Trainer certification, and a Strengthening Families Trainer certification from the University of Washington.