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Mark Kinsella is an experienced professional with a diverse background in management, analytics, and creative direction. Currently serving as the Director of Education Services at CommunityWFM since June 2017, Mark also operates as the Owner and Creative Director of Screaming Squirrel Glass, overseeing inventory management, accounting, marketing, and sales while directing the studio's artistic vision. Previous roles include Manager of Analytics & Reporting at Charter Communications, where Mark led a team in providing data-driven insights for sales performance, and Business Analyst at VALIC, creating reports and dashboards to identify operational improvements. Mark's extensive career includes positions at notable organizations such as The Body Shop and Duke University Health System, focusing on workforce management, process optimization, and training development. Mark holds educational credentials from Durham Technical Community College and Strayer University.