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Shannon Orlando is a Mental Health Therapist at the Community Mental Health Authority of Clinton, Eaton and Ingham Counties since June 2017, specializing in trauma and Trauma-Focused Cognitive Behavioral Therapy (TF-CBT) after earning a Master’s Degree in Social Work from Western Michigan University. Prior experience includes roles as an Agent Channel Consultant at TDS Metrocom and an Account Representative at TDS Telecommunications Corp. Shannon holds a Bachelor's degree in Psychology from Michigan State University, providing a solid foundation for understanding trauma's impact on brain development within the community.