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Kelly Coates has extensive experience at Community Memorial Hospital in Hamilton since April 2000, holding various roles including Joint Navigator, Care Coordinator, and Utilization Review Coordinator. In addition to these positions, Kelly serves as an RN in Care Coordination. Educationally, Kelly obtained an Associate of Science degree in Registered Nursing from the State University of New York College of Agriculture and Technology at Morrisville, where studies were completed from 1992 to 1995.