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Catherine A. has extensive experience in the field of Community Living, currently serving as the Business Systems and Processes Support Team Lead at Community Living BC since June 2007. In this role, Catherine provides technical support and best practice guidance for IT systems, analyzes data to identify knowledge gaps, and recommends solutions to ensure consistent application of best practices. Prior positions include IT Business Lead, IT Implementation Lead, Project Trainer, and Quality Service Analyst, focusing on service quality for individuals with developmental disabilities and financial accountability within provincial budgets. Catherine's earlier experience includes a General Manager role at ARAMARK, overseeing daily operations and HR functions, and a Sales Representative position at EBSCO Publishing. Catherine holds a Bachelor of Social Work from the University of Manitoba and a Bachelor of Arts in English Language and Literature from the University of Calgary, along with personal training in motorcycle safety.