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Lori Smith AIC, CPCU, PHR is an accomplished Chief Human Resources Officer and Senior Vice President of Human Resources and Training at Community First Credit Union since July 2021, where responsibilities include leading Human Resources, Organizational Development, and Diversity, Equity, and Inclusion strategies. Prior roles include Vice President of Human Resources and Organizational Development at United Way of Northeast Florida, where comprehensive HR efforts were managed, and various positions at State Farm® from 1995 to 2017, culminating as HR Services Manager overseeing HR operations for a large team across multiple states. Lori holds a Bachelor's degree in Business/Corporate Communications from the University of North Carolina at Chapel Hill.