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Barbara Heck, MA, has extensive experience in the healthcare and social services sectors, currently serving as a Bilingual HIV Medical Case Manager at Greater Elgin Family Care Center since July 2020. Additionally, Barbara has been a Counselor at Community Crisis Center since December 2014. Prior roles include Medical Case Manager at Open Door Clinic of Greater Elgin, Care Coordinator at Senior Services Associates, and Billing Assistant at The Ecker Center for Mental Health. Earlier in Barbara's career, positions included Utilization Review Analyst at Hines and Associates and Administrative Assistant/Utilization Review Analyst at Sherman Hospital. Barbara holds a Bachelor's degree in Human Services and a Master of Arts in Human Services Administration, both from Judson University.