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Shelley Quinn has extensive experience in the banking industry, working in various roles throughout their career. Shelley started their career at TD Bank as a Government Banking Officer in 1998 and worked there for 10 years. In 2008, they joined Merchants Bank as an Assistant Vice President, Government Banking, where they stayed until 2017. Their role at Merchants Bank focused on government banking. Currently, they are working at Community Bank System, Inc. In 2017, they joined as a Vice President, Government Banking Manager and held the position until 2020. From 2021 to 2023, they served as the Director of Cash Management & Customer Care Center. Currently, they hold the position of Head of Retail Strategy & Analytics at Community Bank System, Inc.

Shelley Quinn attended Baylor University from 1994 to 1998, studying Music and Business. No information about the degree obtained is provided.