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John McDermott has vast experience in the field of service delivery and operations. John is currently the Chief Delivery Officer at Commsworld, where John oversees all aspects of delivery, support, and governance. Prior to this role, John held positions such as Chief Operating Officer and Head of Service & Operations, where John focused on ensuring exemplary customer service, operational efficiency, and service improvement. John has previously worked at companies such as Thus, SAIC, Computacenter, and Lantec, where John was responsible for managing services provided to various client bases and leading desktop support teams.