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Jay B. is an experienced finance professional with over a decade of diverse expertise in risk management, customer service, and credit operations. Currently serving as Manager of Risk & Control Advisory and Delivery at CommSec, Jay B. has previously held various positions at Commonwealth Bank, Citi, and other organizations, excelling in roles such as Credit Manager and Customer Banking Specialist. Academic qualifications include a Bachelor of Commerce with a focus on Accounting and Finance from Macquarie University, along with various certifications in foreign exchange and financial advising from Kaplan Professional and Western Sydney University. Jay B. demonstrates a commitment to elevating customer financial wellbeing and achieving operational excellence.