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Mark Cote is an accomplished executive with extensive experience in customer success and technical services, currently serving as Vice President of Technical Services and Vice President of Customer Success at Commport Communications International, Inc. since December 2000. With a focus on fostering company culture and ensuring customer satisfaction, Mark has led teams in developing e-commerce, integration, supply chain, and learning management solutions. Previously, Mark held academic positions, including Professor at Humber College and Seneca College, teaching courses on Risk Management and Operations, and served as Executive Director at DCA. Mark's early career includes instructing at Outward Bound Canada, emphasizing experiential learning. Mark holds a Bachelor of Applied Arts in Media Studies from Ryerson University and a Post Graduate Diploma in Technology from the Information Technology Institute.