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Tien Nguyen is a Lead Quality Assurance Engineer at Commonwealth Financial Network since August 2021, with previous experience as a Quality Assurance Engineer at Inspectorio and as a Quality Assurance Testing Engineer at National Grid. Tien has a strong background in automation, testing efficiency, and managing JIRA tickets for continuous integration and delivery. At National Grid, Tien also served as a Product Analyst, where responsibilities included implementing SaaS systems and conducting workshops to gather business requirements. Tien's early experience includes roles at Bentley University as a Computer Resource Center Technician, as well as internships at Staples, Nordstrom, and Keller Williams Realty, Inc. Tien holds a Bachelor of Science in Computer Information Systems from Bentley University.