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Clodie Mackay has worked in various roles since 2015. Clodie began their career as an Office Administrator at Better Healthcare Services in 2015. In 2016, they worked as a Retail Assistant at Primark and a Pharmacy Advisor at Boots UK. In 2019, they became a Customer Success Associate at Healthera. In 2021, they worked as an Internal Account Manager and Customer Success Executive at Boomin. Currently, they are a Customer Success Manager at Commonplace.

Clodie Mackay attended Long Road Sixth Form from 2013 to 2015, where they studied Health and Social Care. In 2021, they obtained three certifications from the Sales Impact Academy: Customer Success Fundamentals, DNA of a Champion, and Lead, Coach, Win!