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Jessica Baez has extensive experience in various customer service roles, property management, and healthcare. With a background in medical laboratory technology, Jessica has also worked as a chargeback specialist and collector. Currently serving as a Case Manager Supportive Services for Veteran Families at CEO, Jessica previously worked as a Home Health Aide and Customer Service Representative at AMERICARE HOME SOLUTIONS and Optum respectively. In their previous roles, Jessica has demonstrated strong communication skills and attention to detail, providing assistance to customers and managing property efficiently.