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Mike Heesen's work experience includes:

- Director Business Solutions at CommerceCX since February 2023 (current role)

- Product Development at ScaleFluidly since March 2023 (current role)

- Global Head of Sales & Customer Experience (DevOps Lead to Cash) at JDE Peet's from March 2022 to February 2023

- Global Process & Product Manager DevOps - Quote to Cash at JACOBS DOUWE EGBERTS from January 2019 to April 2022

- Global Business Process Manager B2B at JACOBS DOUWE EGBERTS from December 2015 to January 2019

- Business Process Manager Benelux at JACOBS DOUWE EGBERTS from January 2013 to December 2015

- CI Continuous Improvement Engineer at JACOBS DOUWE EGBERTS from July 2010 to December 2012

- Project Manager Finance & Accounting at Sara Lee from January 2009 to June 2010

- Contract Management Specialist at Sara Lee from December 2007 to January 2009.

Mike Heesen has a Bachelor's degree in Business Administration and Management (IBA) from HU University of Applied Sciences Utrecht. In addition to their degree, they have completed various certifications and courses. In 2018, they completed the CPQ201 course at Apttus, focusing on Pricing. In 2011, they obtained a Lean Six Sigma Green Belt certification from Capgemini. Mike also attended SAP University in 2011, completing courses in CR 300 Sales SAP CRM, CR 700 Service SAP CRM, and SM 100 Solution Manager Configuration for Operations SAP. In 2010, they completed the CR 100 Customizing Fundamentals SAP CRM course at SAP University.