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Paola Santana has a diverse work experience in various industries and roles. In 2017, they founded and became the CEO of GLASS | Government Ecosystems, a Silicon Valley GovTech company that develops public procurement platforms. Paola also served as a mentor for Google For Startups Accelerator, providing technical and leadership training to growth-stage startups solving systemic problems. Paola was a mentor for the Social Entrepreneurship Labs at Stanford University, supporting and guiding teams in promoting social entrepreneurship. Paola also mentored startups in the Innovation Accelerator Program at the World Food Programme. At StartX, Paola acted as an admissions judge, helping well-funded growth-stage startups tap into the Stanford University Alumni Network. Paola served as a member of the Federal Drone Advisory Committee, advising the Federal Aviation Administration (FAA) on the integration of unmanned aircraft systems into the US National Airspace System. Additionally, they led the Authorization Process Committee of the International Civil Aviation Organization (ICAO), working on a regulatory framework for unmanned aircraft systems. Paola also collaborated with NASA Ames Research Center as the lead for a partnership in the Unmanned Aerial Systems Traffic Management (UTM) Program.

Paola Santana's education history is as follows:

In 2004, Paola Santana obtained a Bachelor's Degree in Law from Pontificia Universidad Católica Madre y Maestra.

In 2009, they enrolled in ENA - Ecole nationale d'administration and pursued a Master of Public Administration (MPA) with a thesis pending. The duration of their enrollment is not specified.

From 2010 to 2011, Paola Santana attended The George Washington University as a Fulbright International Scholar and completed a Master's degree in Government Procurement Law (LL.M.). The field of study for this degree is not specified.

During the same period in 2010, they also attended Georgetown University as a Fulbright International Scholar, focusing on the field of Law.

In 2011, Paola Santana participated in the Program in Policy, Law, and Ethics of Exponential Technologies at Singularity University.

Additionally, they obtained certifications from Stanford University's Stanford Latino Entrepreneurship Initiative-Education Program: Scaling (specific month not provided) and from the Federal Aviation Administration as a FAA Certified Remote Pilot in January 2017.