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Rafael Montero is an experienced professional currently serving as a Circuit Delivery Coordinator at CommandLink since May 2024. Prior roles include Service Delivery Coordinator at Nitel, KYC Analyst at Citi, and Interpreter at Voiance Language Services. Rafael's career began at Accenture as a Rater, followed by a position as a Technical Support Specialist at IBM, and Customer Service Representative at Concentrix. Notably, Rafael spent almost four years at Amazon, contributing as a Subject Matter Expert and Associate Advisor, where responsibilities included training delivery and support in performance metrics. Rafael holds a Bachillerato degree from Centro educativo cristiano reformado, completed in 2008.