Steffi McDowell is an IT Specialist at Columbus Communications, where responsibilities include IT Helpdesk Support, a position held since January 2014. Prior experience includes a role as an Internet Helpdesk Specialist at DirecOne International Call Center, focusing on online technical assistance and customer service in June 2012. Steffi also served as an IT Assistant at Bien Venue Presbyterian Primary School, providing basic PC maintenance and support to students from March 2010 to May 2012. Additional experience includes roles as a Drawing Entry Engineer at ArcelorMittal and a Customer Service Representative at Fone Fix WI. Steffi holds a Bachelor of Science in Information Technology from the University of Hertfordshire and a Diploma in Computer Engineering from the University of Trinidad and Tobago.
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