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Mick Waite MA, CMgr FCMI is an experienced professional in the field of service assurance, currently serving as Director of Service Assurance at Colt Technologies Inc. Previously, Mick Waite held the position of GNOC Manager at Level 3 Communications. Mick Waite's educational background includes a Master's degree in Leadership from Henley Business School, obtained between 2019 and 2021, and a CMI Level 7 Diploma in Strategic Management and Leadership Practice from the Chartered Management Institute, with studies ongoing until 2031.