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Kimberly Bingaman has extensive experience in the healthcare sector, currently serving as a Learning and Development Coordinator and Customer Service Auditor at Colorado Access since May 2020. In this role, Kimberly has refined the audit policy for the Customer Service department and monitored calls for 20 representatives serving approximately 500,000 members. Prior to this, Kimberly was a Quality Assurance Specialist at SCL Health from September 2015 to May 2020, where involvement in the leadership team and centralized patient access was key. Kimberly also held roles including Patient Access Representative and Authorization Specialist, utilizing software such as EPIC and Mosaiq for oncology appointment coordination. Earlier experience includes work as an Administrative Assistant at Jewett City Water Company and various positions at SCL Health, starting as an AR Claims Specialist. Kimberly studied Theatre at the University of Colorado Denver from 2008 to 2010.