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Robert Burlong has extensive experience in service delivery and account management, currently serving as the Head of Service Delivery at Collinson since December 2014, where responsibilities include overseeing operational excellence. Prior to this role, Robert held the position of Service Delivery Manager at Collinson. Experience also includes working as an Account Manager at AXA Travel Insurance from October 2013 to December 2014, and as a Team Manager at Aria Assistance from January 2005 to October 2013. Earlier in Robert's career, a significant role was held as the Director de Admisiones at Universidad San Francisco de Quito from September 1996 to March 2004.