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Rick Lyle is an experienced leader in global customer support, currently serving as VP of Global Customer Support at Collibra since April 2020, where responsibilities include developing and scaling operations for a high-growth start-up. Prior roles encompass significant positions at Salesforce, including RVP Global Customer Support for Sales Cloud and Americas Customer Support, where Rick led large teams to enhance customer experience and support efficiency. Additional experience includes senior leadership roles at RedPrairie, CDC Software, Witness Systems, NetIQ, and Business Objects, managing substantial support teams and driving customer success strategies across various software applications. Rick holds a degree from Southern Polytechnic State University.