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Heather Favors has extensive experience in customer service and operations management, currently serving as Operations Manager and previously as Customer Service Manager and Customer Service and Implementation Specialist at College Recruiter, a job search site for students and recent graduates. Prior to this role, Heather worked as a Customer Service Representative at LaMettry's Collision®, Glass and More!, and held the position of Senior Team Lead at Wells Fargo Home Mortgage. Heather began their career as a Staffing Specialist at The Work Connection, demonstrating a strong foundation in client relations and support.