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Elizabeth Husfelt has extensive experience in customer service performance optimization, operational analytics, and business development at College Ave Student Loans, where positions held include Head of Customer Service Performance Optimization, Head of Operational Analytics, and Head of Business Development since September 2015. Prior experience includes roles such as Market Intelligence Manager and Marketing Analyst at Sallie Mae from January 2013 to September 2015, and Director of Sales at Southern Glazer's Wine & Spirits from July 2007 to December 2012. Elizabeth holds a Master of Business Administration (M.B.A.) from Wilmington University (2013-2015) and a Bachelor of Arts in Communications from High Point University (2003-2007).