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Valdesha Allen serves as Operations Manager at Collective Solution since January 2017, having previously held roles as Team Manager and Seasonal Operations Manager. Prior experience includes working at Xerox from August 2014 to January 2017 as a Trainer, responsible for onboarding new hires with departmental products and services, and as a Professional Sales Representative at Digicel Group from October 2011 to August 2014. Valdesha holds a Level 2 Certification in Early Childhood Care & Development from Heart Trust NTA (2018) and is currently pursuing an Associate's degree in Human Resources Management/Personnel Administration at Kenilworth Academy (March 2024 - June 2025), with additional education from Cisco Networking Academy and Kenilworth Academy in 2023 and 2021 respectively.