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Morgan Croft-Schornak

Clinical Solutions Lead at Collective Medical

Morgan Croft-Schornak, BSW, MPA, has held a variety of roles in the social services and healthcare sector. From 2021 to present, Morgan has been working at Collective Medical a PointClickCare Company as a Clinical Solutions Lead and Project Manager. In this role, Morgan has been responsible for implementing Collective Medical software into hospitals, clinics and post-acute facilities, managing optimization projects for hospitals, clinics and post-acutes, assisting clients in multiple regions, project managing external IT departments, managing a high volume of implementations, training new customers, increasing customer engagement, and identifying areas of improvement in processes and procedures, and assisting in updating documentation.

In 2020, Morgan worked at Lions Clubs International as a Program Development & Analysis Specialist and Program Development Specialist. In these roles, Morgan was responsible for promoting to a hybrid program development and analyst role supporting multiple departments, utilizing advanced project management skills to create and implement an innovative international virtual focus group process for data collection and increasing engagement, developing and implementing virtual training programs and online resources for a global audience to increase utilization and understanding of the organizations data collection product, monitoring and evaluating service programs for relevance, effectiveness, efficiency, and impact, developing recommendations based on the needs of unique regions, and recommending and implementing changes and improvements to program design and implementation.

In 2017, Morgan worked at PAImn as a Case Manager and Program Supervisor. In this role, Morgan was responsible for advocating for and providing person-centered services for adults with developmental and physical disabilities according to HIPPA guidelines, providing high quality customer service for families and support teams, and collaborating with internal and external partners to develop new programs and expand existing programs.

Also in 2017, Morgan worked at Second Harvest Heartland as an Advocacy Intern. In this role, Morgan was responsible for providing direct support to the Director of Advocacy through writing, researching, scheduling and participating in key stakeholder discussions, gaining understanding of federal and state hunger relief programs, conducting research on policy initiatives and tracking legislation, strategic scheduling for stakeholder meetings and earned media opportunities, producing advocacy specific blog and social media content, and organizing documents for legislative meetings.

In 2016, Morgan worked at Lutheran Social Service of Minnesota as an Adolescent Health Program Coordinator and Adolescent Health Specialist. In the Program Coordinator role, Morgan was responsible for promoting from Specialist to Program Coordinator, training youth, parents and nonprofit service and medical providers on comprehensive health education topics, and expanding program partners but effectively developing new relationships as well as maintaining all existing program partners. As an Adolescent Health Specialist, Morgan's duties were not specified.

Morgan Croft-Schornak, BSW, MPA has a comprehensive educational background. In 2021, they obtained a Global Policy Advanced Graduate Certificate from Northwestern University in Public Policy. From 2016-2018, they obtained a Master's Degree in Public Administration from Hamline University. Additionally, they obtained a Bachelor's Degree in Social Work from The College of St. Scholastica. Furthermore, they have obtained various certifications from International Open Academy, edX, and LinkedIn, including a 120 Hour TESOL Certificate, a Verified Certificate for Analyzing Data with Excel, a Verified Certificate for SQL for Data Science, Data Analytics Essentials, Learning Excel: Data Analysis, Data Fluency: Exploring and Describing Data, Learning Data Analytics, Statistics Foundations: 2, Statistics Foundations: The Basics, Learning Power BI Desktop, Writing to Be Heard on LinkedIn, Grammar Girl’s Quick and Dirty Tips for Better Writing, Pitching Your Ideas Strategically, Writing Articles, Writing in Plain Language, Communicating Across Cultures, Confronting Bias: Thriving Across Our Differences, Excel Essential Training (Office 365/Microsoft 365), What Are Your Blind Spots? (getAbstract Summary), and Difficult Conversations: Talking about Race at Work.

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