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Stephanie C Smith has extensive experience in customer success management, having held positions such as Customer Success Manager - Onboarding at Collage HR, Customer Success & Community Manager at Maru Group, and Head of Customer Success at IM.CO. Additional roles include Senior Customer Success Manager at SweetIQ and various product-focused positions at Explorance. Stephanie is currently pursuing a Bachelor's Degree in English Language and Literature at Dalhousie University, which has been ongoing since 2008.