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Richard Solorzano is an experienced professional in customer development and support, currently serving as the Director at ColDesi, Inc. since March 2023. Previously, Richard held positions including Manager of Partner Success at SOMA Global, and Manager of Applications Engineering/Customer Service at CIRCOR International, where key accomplishments involved the implementation of a CRM platform and standardization of customer service KPIs. Richard's extensive background also includes leadership roles at CONMED Corporation and IBA, overseeing global customer service operations and managing large customer bases. Prior experience includes directing initiatives at Novellus Systems and service in the US Navy as an Aviation Electronics Technician, complemented by a Bachelor of Science in Management from the University of Phoenix.