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Michael Case currently serves as the Manager of Business Intelligence at Cold Jet, overseeing the implementation and support of the corporate BI platform, with a focus on enhancing data collection and analysis for strategic business initiatives. Prior experience includes roles at Total Quality Logistics, where Michael held positions such as Business Intelligence Data Analyst II and Enterprise Project Analyst, specializing in data mining, visualization, and automating processes to improve operational efficiency. Michael's career also features leadership roles in Enterprise operations, where skills in team management and process integration were developed. Michael holds a Bachelor’s degree in Industrial and Organizational Psychology with a Business Minor from Bowling Green State University.