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Jose Garcia Ben has extensive experience in application support and management within the tech industry, currently serving as the Group Application Support Onboarding and Training Manager at COINS since November 2013. In this role, Jose oversees a team of analysts, enhances talent management through recruitment programs, and manages internal and customer-facing projects while ensuring compliance with regulatory changes. Previous positions include Business Applications Support Consultant at SITA UK, where Jose facilitated end-to-end application management and stakeholder communication, and various roles at COINS and other companies, totaling over 26 years in technical support and project management. Jose holds a BSc in Information Systems from the University of West London and an AAT qualification from East Berkshire College.