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Douglas MacGowan has extensive experience in the hospitality industry, with their career spanning over several positions at various hotels. Douglas began as a Senior Catering Sales Manager at Hilton Anaheim from 1994 to 1998. Douglas then worked as a Senior Sales Manager at Hilton Hotels & Resorts from 2001 to 2006, where they exceeded revenue goals and successfully managed client accounts. Douglas joined Hilton Portland Downtown in 2012 as an Assistant Director of Sales, overseeing a group sales team and achieving high sales performance until 2019. From 2012 to 2020, they served as the Director of Sales and Marketing at Embassy Suites by Hilton Portland Downtown, where they were responsible for driving sales, managing costs, and leading a team. In 2020, they took on the role of General Manager at Holiday Retirement, providing operational leadership and resident care during the COVID-19 pandemic. Recently, in 2021, they returned to a sales leadership role as the Area Director of Sales and Marketing at COHO Services, representing two extended-stay hotel properties and directing sales efforts. Throughout their career, Douglas has demonstrated their ability to drive revenue, manage costs, and lead teams to success.

Douglas MacGowan has a Bachelor's degree in Hotel/Motel Administration/Management from Washington State University. Douglas also has certifications in Hilton Hotels Sales Coaching from Hilton Hotels & Resorts, Delphi Administrator from Amadeus, Culinary Arts Chef Certification from Epicurean Culinary Institute, and Hilton Hotels Circle of Excellence from Hilton Hotels & Resorts.