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Heidi Martinez, M.S., currently serves as a Member at Women of Customer Success and as an Enterprise Customer Success Manager at Cohley. With extensive experience in the customer success and account management fields, Heidi has held roles such as Account Executive Team Lead and Senior Customer Success Manager at Ceros, and Senior Account Manager at mitú. Prior positions include marketing communications roles at Haymarket Media Group and sales coordination at Simon and Schuster. Heidi holds a Master of Science in Publishing: Digital and Print Media from New York University and a Bachelor of Arts in English from the University of Florida.