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Syaiful Mulyana possesses extensive experience in IT Infrastructure and support, with current roles at Cohesive since December 2022 and Talian Infodinamika since January 2019. Responsibilities at Cohesive include managing Google Workspace and Office 365 user accounts, permissions, and various applications. At Talian Infodinamika, Syaiful handles hardware and software installation, system monitoring, and technical support, while also setting up computers and performing repairs. Previous roles include IT Operator at PT Jasamedika Sarana Utama and IT Support Technician at PT Quartee Technologies, where Syaiful focused on user training, troubleshooting, and desktop support. Syaiful began a career in technology with a Bachelor of Informatics Engineering from Universitas Pasundan, completed in 2015.