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Troy Taylor is a seasoned professional with extensive experience in technical support and management. Currently serving as Senior Manager of Worldwide Support at Nutanix since August 2023, Troy also holds the position of Senior Technical Support Manager at Cohesity, a role undertaken since August 2021. Previously, Troy managed technical support at Allscripts beginning in September 2014, and held the position of Senior Manager of Data Protection at NetApp from April 2008 to June 2014. Troy's career began at MCI Corporation, where a significant tenure lasted from August 1990 to June 2006 as Senior Manager of Managed Services. Troy holds a BA in Business Management Economics from St. Mary's College of Maryland, earned between 1983 and 1987.