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Diogo Pereira currently serves as a Site Reliability Engineer 3 at Cohesity, focusing on troubleshooting and resolving technical issues for customers using advanced debugging tools. Prior to this role, Diogo worked at Veritas Technologies LLC, where responsibilities included providing high-level support for NetBackup products and leading a team of technical support engineers. Diogo has extensive experience in diagnosing complex technical issues across various platforms, particularly in enterprise data backup solutions. Previous roles include leadership positions in full stack development, technical support, and customer service across different industries. Diogo is currently pursuing a Master’s degree in Computing from the University of Essex Online.