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Lisa Mull, MBA, is a seasoned professional in customer success management with extensive experience across various organizations. Currently serving as a Strategic Customer Success Manager at Cohere since July 2024, Lisa previously held senior roles at companies such as Workday Adaptive Planning and FinancialForce, where responsibilities included overseeing implementation and onboarding, enhancing product adoption, and improving client experiences. At Oracle, Lisa focused on product expansion and cultivating client partnerships, while prior roles at LTM Consulting Group and American Express involved supporting businesses in operational development and achieving sales objectives. Lisa holds an MBA from the Ageno School of Business at Golden Gate University and a BA from Saint Mary's College of California.