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Richard Chan is an experienced IT professional with a robust background in system engineering and support management, currently serving as a System Engineer at Netcentric since June 2016, where responsibilities include delivering customized Adobe AEM software solutions. Prior experience includes a role as Service Delivery Manager at UBS, leading a team to ensure production stability for online media applications, and positions at organizations such as Bank of Tokyo-Mitsubishi UFJ and RBS Markets & International Banking, focusing on application support and development. Richard has expertise in programming languages and technologies including C++, Java, Unix, SQL, and KDB+, and has a solid educational foundation from the University of Bristol.