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Mihai Uruc serves as a Service Delivery Manager at Cognizant Netcentric since October 2019, overseeing support engagements, resource planning, and service strategy implementation. Previous roles include Cloud Service Designer at Finastra, where Mihai focused on cloud infrastructure and deployment automation, and RightNow Technical Support Engineer at Oracle, providing application support and incident management. Early career experience includes positions at Stefanini, where Mihai held various roles, culminating in Team Leader, and extensive IT support and administration roles. Mihai holds a degree in Physiotherapy from the National University of Physical Education and Sports in Bucharest.