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Andrei Sologon is a skilled Systems Engineer with extensive experience in application support and operations engineering. With a career that includes roles at Cognizant Netcentric since August 2017 and Ericsson from September 2014 to August 2017, Andrei has demonstrated expertise in managing custom cloud architectures within an Amazon Web Services environment, ensuring adherence to Service Level Agreements, and leading incident management efforts. Responsibilities have included troubleshooting complex technical issues, resolving customer complaints, conducting knowledge transfer sessions, and participating in change management processes. Andrei holds a Bachelor's degree in Electronics, Telecommunications, and Information Technology from "Gheorghe Asachi" Technical University of Iasi, obtained in 2014.