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Joshua Thomas has worked in a variety of roles since 2001. Joshua began their career as a Lead Operator at Tri-Sew and Service, Inc. in 2001, followed by a role as Customer Service at Tracy's Medicine Center in 2003. In 2003, they also began their studies at the Georgia Institute of Technology. From 2007 to 2011, they worked as a Lead Technician at CCLD Networks, followed by a role as Senior Consultant, Supply Chain Services at Fortna from 2011 to 2017. In 2017, they began working as an Engineering Program Manager at Americold Logistics, LLC. and most recently, in 2021, they began working as a Customer Success Manager at CognitOps.

Joshua Thomas attended The Georgia Institute of Technology, College of Management from 2003 to 2010 and obtained a Bachelor of Science in Business Management, Information Technology Management & Operations & Supply Chain Management.