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Yevheniia Polianska currently serves as a CPQ Consultant at Zimit and a Customer Success Manager at CodeIT, both positions held since 2021. Previous experience includes a role as a Billing Mentor and Customer Support Professional at Namecheap, Inc., where responsibilities included developing training processes for new employees, supporting customer inquiries, and managing billing-related issues. Earlier in the career, Yevheniia worked as an English Teacher at Kharkiv Comprehensive School 53, focusing on teaching English and organizing educational activities for children. Yevheniia holds a Master's degree in Foreign Languages, Literatures, and Linguistics from V. N. Karazin Kharkiv National University, earned from 2009 to 2014.