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Mike Javor is an experienced leader in customer support and guest engagement, currently serving as the Customer Support Lead at CodeHS since January 2024. Prior roles include Manager of Guest Engagement at the Museum of Science and Industry in Chicago, where responsibilities encompassed managing teams, enhancing programming accessibility, and fostering a collaborative team culture. Previous positions also involve extensive work in educational environments, including guest experiences coordination and teaching roles. Additionally, Mike has a strong background in creative direction within the digital marketing sector, having led initiatives for well-known brands at multiple agencies. Educational qualifications include a Master’s Degree in Elementary Education and a BA in Humanities from the University of Illinois Urbana-Champaign.