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Ali Al Tooq has a diverse work experience in the field of business analysis and IT support. Their most recent role was as the Lead Business Analyst at Codebase Technologies, where they were responsible for gathering business and functional requirements, leading improvement initiatives, and optimizing operational processes. Prior to that, they worked as an Assistant Manager - Core Banking at Khaleeji Commercial Bank BSC, where they ensured smooth operations for the core banking system and provided support to users. Ali also served as a Business Analyst at PIE - Payment International Enterprise, managing projects and translating business requirements into functional articulated requirements. Earlier in their career, Ali worked as an IT Consultant at Path Solutions, providing technical support and consultation on core banking software, and as an Information Technology Specialist at AMA International University, where they ensured the availability and functionality of IT systems and provided support and training. Ali also has experience as an ICT Engineer at DNS Co. W.L.L., where they handled network installations and configurations, and as an IT Support Technician at AMA University, where they provided IT support and maintenance.

Ali Al Tooq received their Bachelor's Degree in Computer Science from AMA International University Bahrain between 2010 and 2014. In addition, they obtained several certifications including PMI Agile Certified Practitioner (PMI-ACP) from Project Management Institute in 2023, IBM Data Engineer Professional from IBM in 2022, ITIL 4 ® SPECIALIST Create, Deliver and Support CPD from AXELOS Global Best Practice in 2021, and IT Information Library Foundations Certification (ITIL) from AXELOS Global Best Practice in 2020.