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Juan Pablo Lefian Salinas has extensive experience in customer service and management across various sectors, particularly in technology and telecommunications. Currently serving as a Customer Service Sales Representative at Code Avengers since October 2018, Juan Pablo provides technical support and manages system configurations to ensure customer satisfaction. Previous roles include Key Account Manager at Cognitiva IBM Watson, where leadership in business consulting was demonstrated, and Digital Project Manager at SUBTEL, focusing on the digital agenda in telecommunications. Additional experience includes teaching at Universidad Andres Bello, head roles in business development and strategic planning, and project management with a strong emphasis on agile methodologies. Juan Pablo holds a Master's degree in Management of Technological and Industrial Companies from EOI Business School and multiple degrees in engineering and innovation from esteemed institutions such as Stanford University and Universidad Andres Bello.