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David Metz possesses extensive experience in IT management and engineering, with a current role as Senior Site Engineer at Cochlear, leading a major Windows 10 rollout project for over 4000 machines. Prior to this, David held various managerial positions at Novartis Australia & New Zealand, including IT Service Desk Manager, where responsibilities encompassed team leadership and asset management for over 2500 devices, and IT Infrastructure Associate managing escalations and infrastructure systems. David's earlier roles at Alcon involved IT management for Australian and New Zealand operations, overseeing budget development and infrastructure management across multiple offices. The professional journey began as an Assistant Accountant at Pioneer Balloon Company, transitioning into IT-related roles over the years, showcasing a strong blend of technical expertise and leadership abilities.